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Meet the Creative Team

We have an amazing creative team of people Making-it Happen! Whether its on the shop floor, teaching a workshop or working on an alteration, we pride ourselves on providing an excellent, friendly service. Shopping with a small business means you get to make a connection with creative and passionate humans, so come by and say hello!


Founder & Magic Maker

Meet Jackie, our fabulous founder!

Jackie has an extensive background in theatrical costume, touring and working in theatres all over the country. She then went on to train as a teacher in Art and Textiles, working for 15 years in the U.K. and across the globe in America, the Middle East and Prague. During this time she dreamt up the idea of Make-it Happen before returning to the U.K to make it a reality!

Jackie leads our children's and adults sewing, dressmaking classes and textile workshops sharing her expert knowledge of all things fashion and textiles. She is fully qualified to work with children and has a chaperone license. 

Make-it Happen


Mother Hen

Cynthia is the backbone of Make-it Happen, always helping our customers to find what they need! She ignited Jackie's passion for textiles and creativity at a young age, showing her how to sew and use a machine. Cynthia takes on many challenges in our alterations such as custom cushions, curtains and tricky repairs, she has a solution to every problem! When Cynthia is not at Make-it Happen, she's planting up beautiful blooms for Leominster in Bloom.



Creative Team

Christie is a friendly face on the shop floor and always on hand to help. Christie is a graduate of Hereford College of Arts, where she completed her degree in Textile Design. When she's not at Make-it Happen, Christie is running her Etsy shop, Wayfinding Creations, making beautifully detailed mouse ears for your trip to 'The Happiest Place on Earth'. She makes them in a range of themes, we just love their intricate designs and fun colours combinations!




Creative Team

Millie joined the team in early 2022, after graduating in Textile Design from Hereford College of Arts in 2021. Millie loves all things fabric and colour and can help you find the perfect fabric for your project! Outside of Make-it Happen, Millie is a Designer - Maker specialising in hand weaving.

She creates hand woven textiles for interiors, from cushions to wall hangings. She also works on bespoke fabric orders, designing one off fabrics to bring a positive and calming influence to peoples homes.



Our Services

Waist Measurement

Bridal & Prom Alterations

We offer a full range of expert alterations for  bridal dresses, bridesmaids, mother of the bride, grooms, prom dresses and more. 

We also offer custom embroidery services, to add an extra special touch with personalised keepsakes. 

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Bring in your garments to be altered and see how we can help you. From taking up hems to adjusting seams, we've seen it all! We also offer repair services such as darning holes, mending with patches and more. 

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Hereford City Gift Card

We accept the Hereford City Gift Card, the perfect gift for a Herefordian! This great incentive run by Hereford City Life can be spent in lots of shops in Hereford, promoting local business. A great gift for birthdays, Christmas and special occasions!

"Outstanding! Simply gorgeous display of everything you could ever dream of. And more! So far removed from the dusty old haberdashery shops of yesteryear. I only went in to have a dress altered, but there's enough there to get anyone enthused with sewing and craft. Fabulous engaging staff and all sorts of workshops to try. A real gem in Hereford."

Alexa Young, CA

Find us


9 Gomond Street





01432 632280

Opening Hours

Monday - Friday

10:00 am – 4:00 pm


9:30 am – 4:00 pm



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